Our Web Privacy Practices

This Web site is owned and operated by YMCA of Okanagan. Your privacy is important to us and we will take all means possible to ensure that all personal information is kept private.

If you have any questions, concerns or complaints about YMCA of Okanagan’s “Privacy Policy” please contact us at:

YMCA of Okanagan
Email: social@ymcaokanagan.ca
Phone: (250) 764-9621

If your concern or complaint is not resolved to your satisfaction email Communications Manager, rzakala@ymcaokanagan.ca. You will be asked to provide the following information in writing:

  • Your name, address or fax number where we can reach you
  • Nature of your complaint, relevant details and what you would like YMCA of Okanagan to do
  • The name of any YMCA of Okanagan staff or volunteers with whom you have already discussed the issue
  • YMCA of Okanagan will investigate to try and resolve your concern.

Our Policy

YMCA of Okanagan is committed to protecting the personal information of individuals who visit this web site by following responsible information handling practices in keeping with privacy laws.  You can access this site’s home page and browse our site without disclosing your personal information.

The only personal information captured through our Web site is the information you volunteer, such as your email address or mailing address that will enable us to send you requested information. In the case of donations, personal information is collected to facilitate the recording of your gift.  Our on-line donation processing is secure.  The security certificate may be viewed by clicking on the security log on the bottom of each secure page. If you have made a donation, you may also hear from us about other YMCA programs and services that may interest and benefit you.  If you do not wish to hear about other YMCA programs, services or opportunities, please contact YMCA of Okanagan (250) 764-9621, to opt-out.

If you wish to reverse your previous opt-out choice and receive information about other YMCA programs, services and opportunities, please call YMCA of Okanagan (250) 764-9621.

Information Sharing

YMCA of Okanagan does not sell personal information we collect.

We will not disclose your personal information to anyone else without your prior knowledge or consent, except with agents or contractors of YMCA of Okanagan who perform services for us and when required by a government body or agency, or as permitted by law.

Confidentiality / Security

YMCA of Okanagan maintains physical, electronic and administrative safeguards that are appropriate to the type of personal information we obtain from you.

Privacy Questions

You have the right to access your personal information in our files and to update or remove that information as necessary, subject to any legal restrictions.  If you are aware of any inaccuracy or changes in the personal information which we hold about you, please contact YMCA of Okanagan staff by calling (250) 764-9621 or email at social@ymcaokanagan.ca.


As with most sites, certain non-personal information is recorded by the standard operation of our servers (“cookie” technology). Such information is used to provide an enhanced online experience, and may include:

  • The name of the ISP from which you access the Internet
  • The date and time you accessed the site
  • The Internet address of the Web site from which you enter our site and where you go after you leave our site

This information is used to measure and monitor the use of our site and to improve its content. The “Cookie Technology” does not personally identify you or extract any information from your computer. Data which would personally identify you is known only when voluntarily submitted.

On-line Legal Policy

This site was created to be informative. Accordingly, we will permit you to download or photocopy material displayed on this site for your non-commercial personal use. Any content or graphics extracted from the site must prominently display copyright and other proprietary notices.

Terms and Conditions

This site is owned by YMCA of Okanagan. Any images, graphics, multimedia or content is copyrighted by YMCA of Okanagan and may only be used in the manner provided for in these Terms and Conditions. In addition, the site contains names, logos, trademarks, service marks and other intellectual property, which are the property of YMCA of Okanagan and may not be used for any purpose without the express written consent of YMCA of Okanagan.


The YMCA of Okanagan web site may contain links to other web sites. YMCA of Okanagan is not responsible for the privacy practices of those other web sites nor do we endorse the materials presented on web sites that are not owned and operated by YMCA of Okanagan. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.


The terms and conditions outlined throughout this Privacy Policy are interpreted in accordance with and governed by the laws of the Province of British Columbia (without applying the province’s conflict-of-law principles). If any provision of this agreement is unlawful, void or unenforceable, it will not affect the validity and enforceability of any remaining provisions. This statement sets forth the entire agreement regarding all of the matters discussed in this statement.

Updating of Privacy Policy

By law, these terms and conditions may change at any time. You will be required to comply with such revisions and therefore should periodically visit this section to review the current terms and conditions to which you are bound. However, we think it is much more exciting to periodically visit our changing corporate site. The information available at www.ymcaokanagan.ca will keep you informed about our organization and our services.