Our Privacy Commitment

The YMCA of Okanagan is committed to protecting personal information by following responsible information handling practices and keeping with privacy laws. View the YMCA of Okanagan’s Privacy Policy.

You have the right to access your personal information and to update or remove that information as necessary, subject to any legal restrictions. If you have any questions or concerns please contact us at:

YMCA of Okanagan
Email: social@ymcaokanagan.ca
Phone: (250) 491-9622

Web Privacy Policy

Our YMCA uses modern information and communication technologies to support our program and membership-based activities. Our Privacy Statement covers our YMCA branches and our website.

Anonymous Access

You can access this website’s home page and browse our site without disclosing your personal information. The only personal information captured through our website is the information you volunteer, such as your email address or mailing address that will enable us to send you requested information.

Our website does use cookies to maintain the website state and session variables to improve your experience. The cookies automatically expire when you close your web browser.

On-line Legal Policy

This site was created to be informative. Accordingly, we will permit you to download or photocopy material displayed on this site for your non-commercial personal use. Any content or graphics extracted from the site must prominently display copyright and other proprietary notices.

Terms and Conditions

This site is owned by the YMCA of Okanagan. Any images, graphics, multimedia or content is copyrighted by YMCA of Okanagan and may only be used in the manner provided for in these Terms and Conditions. In addition, the site contains names, logos, trademarks, service marks and other intellectual property, which are the property of YMCA of Okanagan and may not be used for any purpose without the express written consent of YMCA of Okanagan.

Links

The YMCA of Okanagan website may contain links to other websites. YMCA of Okanagan is not responsible for the privacy practices of those other websites nor do we endorse the materials presented on websites that are not owned and operated by YMCA of Okanagan. We encourage visitors to review each site’s privacy policy before disclosing any personally identifiable information.

Complaints and Dispute Resolution

The YMCA of Okanagan is committed to providing excellent programs and services. We recognize that from time to time there may be concerns or complaints, that our stakeholders have the right to raise such complaints and concerns, and that they need avenues to do so. If you have a complaint or concern, we encourage you to talk to us. Our Policy is to address concerns promptly, consistently, respectfully, and fairly. The YMCA recognizes that when a person has a complaint about the YMCA, the way in which his/her complaint is handled is critical to the person’s ongoing relationship with our organization. View our Complaints Policy.