General Information

Our YMCA and H2O health and fitnes services reopened Monday, June 29, 2020. Our pools reopened on Monday, August 10, 2020. YMCA child care and community programs have continued throughout this pandemic with modified service offerings.

• Health and Fitness Spaces
• Group Fitness Classes (virtual and in-person)
• Health promotions programs (Healthy Hips and Knees, Healthy Hearts etc.)
• Open pool time
• Lane swimming
• Aquafit classes

Swim lessons and child minding will commence on September 28. For more information on these programs, please see the Swim Lesson FAQ and Child and Youth Services FAQ.

The YMCA of Okanagan is also offering a variety of child care programs, career development programs and more.

One-on-one Health Coaching and personal training (with options for both virtual and in-person) will launch once new protocols are approved.

The YMCA centres and H2O are currently operating under the following hours:

Facility Hours

Monday to Friday from 5:30 a.m. to 9:00 p.m.
Saturday and Sunday from 9:00 a.m. to 5:00 p.m.
Statutory Holidays from 9:00 a.m. to 5:00 p.m.

Pool hours*

Please check the pool schedule for detailed pool availability.

Due to the financial impact your YMCA and H2O centres have experienced due to COVID-19, we have had to adapt our service offering in order to ensure health and safety guidelines are in place, and also to save on expenses as we work to gradually reopen our facilities. Along with many organizations we are seeing a lower volume of member and drop-in visits and are also working with a reduction of available staff. At this time we do not have a projected date to increase these hours, and we will continue to monitor this pandemic in our local community to determine whether an increase in hours is feasible in the near future.

Yes. Our changerooms, including lockers and showers are available at all three Y operated centres. We are encouraging all members and guests to come ready to workout or swim whenever possible to limit time spent in changerooms. This is to ensure a 2 metre distance from others is maintained at all times. As well, all members and guests accessing the pools will be asked to wash with soap and water before entering the pool deck. 

We’ve closely reviewed past usage volumes for July and August which have consistently been well below the capacity we’ve established for adhering to physical distancing guidelines. We will have a staff member at the door ensuring we’re not exceeding capacity. If for some reason we have a sudden influx of members all at once, you may need to wait. We will continue to monitor usage and update our procedures as needed.

Please note that all visitors to the Y will be required to book a swim lane prior to visiting our Y and H2O pools. For details on this, please refer to our Pool and Aquatic Services FAQ. 

We are currently experiencing higher than normal call volumes and are working to respond to all inquiries as soon as we are able. This is a temporary issue due to our recent reopening and payment date reactivation. We appreciate your patience and understanding during this time, and apologize for any inconvenience that this may cause. If you cannot get through via phone, you could also try to email us at membership@ymcaokanagan.ca (for membership inquiries), or hello@ymcaokanagan.ca (for general YMCA inquiries). Our team is also working to respond to inquiries through social media. Please reach out in the way you feel most comfortable and we will do our best to respond as soon as we are able.

The YMCA of Okanagan continues to respond to the needs of our community, providing programs and financial assistance to vulnerable populations and those most impacted by this pandemic. Your donation will help the YMCA with our highest priority needs as we move through the pandemic and into recovery. All funds raised will stay in our community and you will receive a tax receipt for your generous gift.