Frequently Asked Questions

The YMCA is a charity. We work hard to ensure that everyone can participate by offering a Financial Assistance Program for those in need and providing a reduced-rate membership fee to low income individuals and families. In addition to financial assistance, the YMCA and the City of Kelowna will work together to reduce other barriers to access for all citizens through special programs and events.

For more information about Financially Assisted Membership, click here.

The YMCA operates for the good of people and communities rather than for a profit. That’s why you will find us taking extra steps to accommodate a disabled child in Day Camp, providing financial assistance to make Y programs affordable for everyone, and delivering programs targeting specific groups or neighbourhoods without cost to participants. The YMCA is for everyone.

YMCA funding comes from a variety of sources: Child Care, membership; and program fees; from services we provide on behalf of partners including governments; from the United Way; and, from many generous donors.

The H2O Adventure + Fitness Centre issues photo card memberships. You must present this card each time you come to use the facility. If you forget your card, please approach our Membership Services staff for admittance. If you have lost your card or have failed to provide it three times, on your fourth visit we will require that you purchase a new card for $2.00

Yes! The YMCA relies on and is thankful to our many volunteers who give their time and talent so we are able to offer more programs and services to meet the needs of everyone in our community.

All YMCA-owned facilities in Canada recognize and honour your YMCA membership. Similarly, Canadian YMCA memberships are generally recognized and accepted by international Associations. There are some exceptions, so be sure to check with the YMCA you want to visit to confirm their policy.

For those in the Okanagan, the exception to this is H₂O Adventure + Fitness Centre, which is a municipally-owned facility operated by the YMCA of Okanagan.

Unfortunately, the facilities at our main Kelowna Family YMCA are not available for rent. You can find more specific information about other facilities by looking up a location.

No. Public swim, fitness classes and our conditioning rooms are also available at public drop-in rates. If you are planning to use the H2O Adventure + Fitness Centre on a regular basis, it may be to your advantage to inquire about the benefits of membership.

[Link to Drop in Rates]

We are pleased to provide free lockers in the upstairs conditioning rooms for users of the fitness centre. Locker keys are provided to H2O members for the pool change rooms. Lockers are available for public use in the pool change rooms ( women, men, and family) at a cost of $0.50 for a small and medium (two quarters) and $1 for a large ( one dollar coin or loonie). We urge users of the pool to bring exact change.

For the safety of all children in the facility, each child under 8 years old must have responsible caregiver (16+ years old) in the pool, within arms reach. Children 8–9 years old can swim alone, but must have a responsible caregiver (16+ years old) in the facility at all times.